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quick_guide:printer_problems [2015/10/15 13:26] gcooper |
quick_guide:printer_problems [2017/01/09 10:23] (current) gcooper |
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===== First Thing to Try ===== | ===== First Thing to Try ===== | ||
- | :!: **Don't continue until you try this!** | + | <note warning>Don't continue until you try this!</ |
Since we publish shared printers via GPP, **the simple act of logging out, then logging back in will fix most printer problems**. | Since we publish shared printers via GPP, **the simple act of logging out, then logging back in will fix most printer problems**. | ||
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===== Can't Print from Any App ===== | ===== Can't Print from Any App ===== | ||
- | :!: This script will log you out, so **save any open documents first**! | + | :!: This script will **sign |
:!: Depending on where you are having the printing problem, you may need to run this script in the remote desktop session and/or on the local workstation. | :!: Depending on where you are having the printing problem, you may need to run this script in the remote desktop session and/or on the local workstation. | ||
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When you log back in, GPP will reinstall all your printers and reset your default printer. | When you log back in, GPP will reinstall all your printers and reset your default printer. | ||
+ | |||
+ | {{ : | ||
===== Printer is Missing ===== | ===== Printer is Missing ===== | ||
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- **What specifically is the problem?** | - **What specifically is the problem?** | ||
- | * Print does not come out | + | * Print job does not come out |
* Wrong default printer | * Wrong default printer | ||
* Extra pages | * Extra pages |