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internet:mail:outlook_troublestoot [2018/08/21 12:32] gcooper |
internet:mail:outlook_troublestoot [2019/04/08 10:35] (current) gcooper |
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==== Two Exchange Accounts ==== | ==== Two Exchange Accounts ==== | ||
- | :!: Microsoft **does not support** using two Exchange accounts in one Outlook Profile. | + | <note warning>Microsoft **does not support** using two Exchange accounts in one Outlook Profile.</ |
- | It may be possible to get it to work, **as long as you do not save the passwords for either account**. | + | <note tip>It may be possible to get two Exchange accounts in one Outlook profile |
- | If you do save either password, | + | <note tip>You can also configure **multiple Outlook profiles** and have Outlook prompt |
- | To fix the situation: | + | To fix a confused Outlook: |
- **Reboot** the PC | - **Reboot** the PC | ||
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- Don't open Outlook | - Don't open Outlook | ||
- **Delete** the user's Outlook Profile (or create another) | - **Delete** the user's Outlook Profile (or create another) | ||
- | - Recreate the Outlook Profile | + | - **Recreate** the Outlook Profile |
- **Do NOT ever select to save any passwords** | - **Do NOT ever select to save any passwords** | ||
- :!: Be careful to **change the username** on the second account when prompted with the wrong one! | - :!: Be careful to **change the username** on the second account when prompted with the wrong one! |