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Troubleshooting Outlook
Outlook 2010
Safe Mode
Outlook Safe Mode disables all plugins, which are the most common causes of problems.
In Outlook 2010 on Windows 7, you just hold down the control key when clicking the icon to start Outlook.
In older (any) versions of Windows, you can run this command in the Run dialog box:
outlook.exe /safe
Disable Plugins
To determine which Outlook plugin is causing a problem:
Disable all plugins
Re-enable plugins one at a time
Disable all plugins:
File → Options → Add-in → Go (button next to “Manage: Com-in Add”
If there are any add-ins, clear the checkbox to disable them
Close Outlook, wait a few seconds, then restart it
Enable plugins one at a time while testing for problems:
File → Options → Add-in → Go (button next to “Manage: Com-in Add”
Enable one plugin (check the box) at a time
Restart Outlook between tests
Repeat the above procedure for each plugin you want to re-enable
Once the problem reappears, you have found which add-in is the cause
Leave the problem add-in disabled and either live without it or pursue a fix