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quick_guide:vfax
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quick_guide:vfax [2016/05/04 15:40] gcooper |
quick_guide:vfax [2021/07/13 08:46] (current) gcooper |
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| ===== Receiving Faxes ===== | ===== Receiving Faxes ===== | ||
| - | Faxes are **delivered via e-mail**: | + | Inbound faxes are generally |
| * Single recipient | * Single recipient | ||
| Line 39: | Line 39: | ||
| * Attachments may be sent in JPG, PDF, Adobe PostScript, TIFF, Microsoft Word, Excel, CSV, HTML & Plain Text formats | * Attachments may be sent in JPG, PDF, Adobe PostScript, TIFF, Microsoft Word, Excel, CSV, HTML & Plain Text formats | ||
| * You must send from an authorized e-mail account (' | * You must send from an authorized e-mail account (' | ||
| + | * Configure authorized e-mail accounts (' | ||
| * You may add '' | * You may add '' | ||
| * Upon submission our system will reply with a confirmation or rejection notice | * Upon submission our system will reply with a confirmation or rejection notice | ||
| Line 53: | Line 54: | ||
| ==== Windows Software ==== | ==== Windows Software ==== | ||
| - | Optional application that makes it very easy to 'print to fax': | + | Optional application that makes it very easy fax from your desktop: |
| http:// | http:// | ||
| + | |||
| + | :!: The windows software does not install a fax printer device. | ||
| + | |||
| + | Once installed, run the '' | ||
| + | |||
| + | There is little benefit to this software beyond what the web portal already provides. | ||
| + | |||
| + | ===== Blacklist ===== | ||
| + | |||
| + | Often, a **large percentage of incoming faxes are junk** and they keep coming from the same senders. | ||
| + | |||
| + | To keep your monthly vFax costs as low as possible and to keep junk faxes out of your Inbox, it is desirable to **blacklist junk fax senders** so they can't send to you again.. | ||
| + | |||
| + | **We will do the blacklisting for you**. | ||
| + | |||
| + | Perhaps the easiest thing for any of your users to do is to simply **forward junk faxes to support@sonoracomm.com** (with the junk fax attachment). | ||
| ===== Testing ===== | ===== Testing ===== | ||
| Line 71: | Line 88: | ||
| * Manage FaxEnable in the Vitelity portal | * Manage FaxEnable in the Vitelity portal | ||
| * A factory reset is about all you can do on the FaxEnable device itself | * A factory reset is about all you can do on the FaxEnable device itself | ||
| + | |||
| + | Default admin credentials: | ||
| + | |||
| + | |Username |admin | | ||
| + | |Password |admin | | ||
| ==== Factory Reset ==== | ==== Factory Reset ==== | ||
| Line 76: | Line 98: | ||
| - Unplug the FaxEnable device from the power | - Unplug the FaxEnable device from the power | ||
| - Press and hold the reset button (RST) on the back of the device | - Press and hold the reset button (RST) on the back of the device | ||
| - | - While still holding | + | - While still depressing |
| - Continue holding the reset button for 20 seconds after lights blink/flash and then release | - Continue holding the reset button for 20 seconds after lights blink/flash and then release | ||
| - Wait 10-15 minutes for the device to fully handshake with Vitelity then retest | - Wait 10-15 minutes for the device to fully handshake with Vitelity then retest | ||
quick_guide/vfax.1462398018.txt.gz · Last modified: 2016/05/04 15:40 by gcooper
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