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--- quick_guide:rustdesk [2022/08/02 14:45]
127.0.0.1 external edit
+++ quick_guide:rustdesk [2023/01/10 11:29] (current)
gcooper
@@ Line 7: / Line 7: @@
 **RustDesk is a remote support tool** similar to TeamViewer or LogMeIn.
-<note important>There are two forms of the RustDesk remote support client app:
+<note tip>There are two forms of the RustDesk remote support client app, **Portable** and **Installed** with different benefits.</note>
   * **Portable**
-    * No installation required
+    * **No installation** required
     * Limited features
-    * Ad hoc support
+    * Ad hoc support (support on demand)
-    * Does not handle UAC properly
+    * Does not handle UAC (admin permissions) properly
   * **Installed**
-    * Normal app installed
+    * Normal app installation
-    * Requires administrative permissions
+    * Requires admin permissions to install
-    * Optionally runs as a service for unattended remote support
+    * Optionally runs as a service for **unattended remote support**
     * Handles UAC properly
     * **Recommended**
-</note>
 :!: Remote computers must be **turned on, and awake** to be accessible.
@@ Line 27: / Line 26: @@
 :!: ''Show Remote Cursor'' is a useful feature when providing remote support!
-===== Portable =====
 **Download**: https://cloud.virtualarchitects.com/s/cTYobN95e3jgjKS
+===== Portable =====
 Download and execute (run or double-click) the portable app.
+<note tip>This Windows portable RustDesk app is **pre-configured**.  Just run it and call us for remote support!</note>
 {{ :quick_guide:rustdesk_portable_first_run.png?direct&600 |Portable First Run}}
-{{:quick_guide:rustdesk_portable_first_run_firewall.png?direct&475 |Prompt to Adjust Windows Firewall}}
+===== Normal Install =====
-{{:quick_guide:rustdesk_portable_first_run_firewall_permissions.png?direct&275 |Admin Permissions Required for Firewall Adjustment}}
+Download and execute (run or double-click) the portable app, then click **''Install''**.
-----
+  * You will be prompted for admin permission or credentials
+  * Give admin permission to modify firewall if necessary
+  * Configure RustDesk server and public encryption key
+{{ :quick_guide:rustdesk_install_first_run.png?600 |Click Install for Normal Installation}}
+{{:quick_guide:rustdesk_portable_first_run_firewall.png?direct&475 |Prompt to Adjust Windows Firewall}}
+{{:quick_guide:rustdesk_portable_first_run_firewall_permissions.png?direct&275 |Admin Permissions Required for Firewall Adjustment}}
-{{ :va:rustdesk-server-set-menu.png?300|RustDesk Client Settings Menu}}
+==== Client Settings ====
+https://rustdesk.com/docs/en/self-host/install/#step-3--set-hbbshbbr-address-on-client-side
+^ID Server  |''rd.virtualarchitects.com''                     |198.167.189.27 |
+^Key        |''cEDilOc9vJ1jd1QSKbG9WOFIJPzJc3nkBprMLpHnr5I='' |Public Key     |
-==== Client Settings ====
+{{ :quick_guide:rustdesk_install_configure.png?600 |Configure Installed RustDesk}}
-https://rustdesk.com/docs/en/self-host/install/#step-3--set-hbbshbbr-address-on-client-side
+{{ :quick_guide:rustdesk_install_server_key.png?400 |Enter Server Hostname and Public Key}}
-^ID Server  |''rd.virtualarchitects.com''                     |198.167.189.27 |
-^Key        |''cEDilOc9vJ1jd1QSKbG9WOFIJPzJc3nkBprMLpHnr5I='' |Public Key     |

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