Differences

This shows you the differences between two versions of the page.

--- quick_guide:ras_client_update [2020/11/24 13:17]
gcooper
+++ quick_guide:ras_client_update [2020/11/24 13:25] (current)
gcooper
@@ Line 9: / Line 9: @@
 ==== RAS Server Console ====
-**RAS Server Console -> Policies -> <select, copy or create> -> Edit** {{ :quick_guide:parallels_ras_client_connected.png?direct&400|Connected Client}}
+**RAS Server Console -> Policies -> <select, copy or create> -> Edit**
   - **Select** ''Client Options -> Update''
@@ Line 18: / Line 18: @@
 ==== RAS Client PC/Device ====
-  - **Connect** your Parallels Client to the RAS Gateway Server
+  - **Connect or reconnect** your Parallels Client to the RAS Gateway Server
     * This will apply the new Policy to this device
-  - Log out, then back in or **Reboot** the PC or Device
+  - Log out, then back in or **Reboot** the PC or device
     * You will be prompted to update the Parallels RAS Client
   - **Select** ''Update''
+{{ :quick_guide:parallels_ras_client_connected.png?direct&400|Connected Client}}
 ==== Troubleshooting ====
   - Verify the Policy filtering to make sure the policy applies
-  - Connect the RAS Client to the RAS Gateway Server, to make sure the policy is applied, then reboot the PC or device again
+  - Connect or reconnect the RAS Client to the RAS Gateway Server, to make sure the policy is applied, then reboot the PC or device again
+{{ :quick_guide:parallels_ras_client_update_after_reboot_pc.png?direct&300 |Select Update}}

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