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--- quick_guide:ras_client_remote [2016/11/16 07:19]
127.0.0.1 external edit
+++ quick_guide:ras_client_remote [2023/08/30 10:54] (current)
gcooper
@@ Line 1: / Line 1: @@
-====== How to Configure a Remote Parallels/2X Client ======
+====== How to Configure a Remote Parallels RAS Client ======
 ===== Available RAS Clients =====
@@ Line 32: / Line 32: @@
   - **Install the Parallels/2X Client software** onto your PC
     * Requires administrator permissions/credentials
+:!: If asked, **do not install the single sign-on component**.
 ===== Configuration =====
@@ Line 37: / Line 39: @@
 :!: This will create a **secure, encrypted connection** to your remote desktop.
-:!: Many smaller customers will use a free **self-signed SSL certificate**, which is free.  If your company uses a self-signed cert, **you must accept it permanently**.
+:!: Many smaller customers will use a **self-signed SSL certificate**, which is free.  If your company uses a self-signed cert, **you must accept it permanently**.
 This example shows a remote Windows PC being configured for secure access to a 2X Remote Desktop, but **other 2X Clients are similar**.
@@ Line 77: / Line 79: @@
 ===== Multiple Connection Profiles =====
-There are times when you may want to create more than one RAS connection profiles.  For example, on a portable computer, you may want to create "Remote" and "Local" connection profiles.
+There are times when you may want to create more than one RAS connection profile.  For example, on a portable computer, you may want to create "Remote" and "Local" connection profiles.
 For a **remote connection**, use the **external** server name you were given by your Parallels RAS administrator, possibly like ''remote.yourdomain.com''.  You  will need to select ''Gateway SSL Mode'' for the **connection mode**.
-For **local connections**, use the **internal** server name you normally use when in the office (or the IP address) with ''Direct Mode'' as the **connection mode** (because ''Direct Mode'' has less overhead than the encrypted ''Gateway SSL Mode'').
+For **local connections**, use the **internal** server name you normally use when in the office (or the IP address) with ''Direct Mode'' as the **connection mode** (because ''Direct Mode'' has slightly less overhead than the encrypted ''Gateway SSL Mode'').
 An edge router does different things depending on which interface traffic appears on.  For example, using the external host name (i.e. ''remote.yourdomain.com''), a DNS query will return your external public IP address and traffic coming into the router from the Internet is forwarded in to your server.  However, traffic hitting the router from inside the firewall is treated differently (no port forwarding).
 This is the basic purpose of having multiple connection profiles in the Parallels client...to connect to multiple Parallels RAS farms, or to connect a single farm with different connection settings.
+===== Adobe Acrobat =====
+If you have problems opening PDFs from a USB flash drive in a RAS session, try this:
+**Adobe Reader -> Edit -> Preferences -> Security Enhanced -> uncheck 'Enable Protected Mode at Startup'**
+Click OK and restart Adobe Reader.

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