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--- quick_guide:exchange_outlook [2017/08/29 10:17]
jcooper
+++ quick_guide:exchange_outlook [2021/03/11 10:33] (current)
gcooper
@@ Line 1: / Line 1: @@
 ====== Using VA Hosted Exchange with Outlook ======
-:!: This was done in Outlook 2013.
+:!: This example was done in Outlook 2013.
 ===== Configure Your VA Hosted Exchange Account on Windows PC with Outlook =====
@@ Line 9: / Line 9: @@
 There are a few ways to do this.  Open Outlook and if there are no other accounts configured it will start the wizard correctly.
-If another account is already configured go to Control Panel -> Mail -> Show Profiles -> Add.  From here you can also delete unwanted profiles.
+If another account is already configured go to **Control Panel -> Mail -> Show Profiles -> Add**.  From here you can also delete unwanted profiles.
 This is the screen you need to get to:
@@ Line 15: / Line 15: @@
 {{:quick_guide:01_outlook.png|}}
-Fill it in like this using your email address and the password for your email account.  You won't be able to change your password until 24 hours has passed since your email accounts creation.
+**Fill it in like this using your e-mail address and the password for your e-mail account** then click **Next**.
 {{:quick_guide:02_outlook.png|}}
-It may give a pop up like this.  You need to select **More Choices** if the **Connecting to** and email above the password field in this pop up do not match.
+<note warning>Windows can cache old credentials leading to possible confusion here.  If you see a popup window showing incorrect credentials, the next few instructions become important.</note>
+It **may** give a popup like this.  You may need to select **More Choices** if the **Connecting to** and **e-mail address** above the password field in this popup **are not correct**.
 {{:quick_guide:03_outlook.png|}}
-That will get you another pop up that you need to select **Use a different account** so that you can fill in the information matching your account.
+That will get you another popup that you need to select **Use a different account** so that you can fill in the information matching your account.
 {{:quick_guide:04_outlook.png|}}
-Fill this in with your email and password.  Check save my password unless for security reasons you would rather input your password every time you start Outlook.
+Fill this in with your e-mail address and password.  Check save my password unless for security reasons you would rather input your password every time you start Outlook and click **OK**.
 {{:quick_guide:05_outlook.png|}}
-Clicking  **OK** here should get your account setup.  It may try starting Outlook using the wrong account if there are others to choose from so you may have to to through this procedure picking the correct account one more time but it will be the last.
+Clicking  **OK** here should get your account setup.  The first time starting Outlook you may get the same popup using the wrong account. Go through the procedure above picking the correct account one more time. After this initial setup Outlook will open correctly.

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