Differences

This shows you the differences between two versions of the page.

--- quick_guide:browser_problems [2016/07/14 14:22]
gcooper
+++ quick_guide:browser_problems [2019/02/26 07:47] (current)
gcooper
@@ Line 8: / Line 8: @@
 ===== General Advice for All Users and Browsers =====
+:!: The specific procedures vary from one browser to another (IE, Firefox, Chrome).
 Advice to all users for all browser-related problems:
-  - **Restart the browser**. This fixes some issues.
+  - **Restart the browser**.
-  - **Try a different browser**. We usually have at least IE and Firefox (and possibly Chrome) installed on all Windows workstations.
+    * This fixes some issues.
-  - **Clear the browser cache and restart the browser**. **This fixes about 95% of all browser problems.** The procedure varies from one browser to another.
+  - **Try a different browser**.
+    * We usually have at least IE and Firefox (and possibly Chrome) installed on all Windows workstations.
+  - **Clear the browser cache and restart the browser**.
+    * **This fixes about 95% of all browser problems.**
+  - **Reset** the browser back to defaults if previous step were insufficient.
 ===== Firefox =====
@@ Line 42: / Line 48: @@
 {{ :quick_guide:ie_gear_icon.png?100|Internet Explorer Gear Icon}}
-==== Reset IE Browser Cache ====
+==== Clear IE Browser Cache ====
   - **Open IE**
@@ Line 63: / Line 69: @@
 {{:quick_guide:ie_options_advanced.png?300 |Internet Explorer Advanced Options}}
-{{:quick_guide:ie_reset.png?300 |Internet Explorer Reset to Defaults}}
+{{:quick_guide:ie_reset.png?350 |Internet Explorer Reset to Defaults}}
+===== Google Chrome =====
+==== Clear Chrome Browser Cache ====
+  - **Open Chrome**
+  - At the top right, click **More** (three vertical dots)
+  - Click **More tools -> Clear browsing data**
+  - At the top, choose a time range. To delete everything, select **All time**.
+  - Select **Cookies and other site data** and **Cached images and files**
+  - Click **Clear data**
+===== Clear All Browser Caches =====
+Easy PowerShell script:
+https://liamarjitbhogal.wordpress.com/2014/08/13/powershell-script-to-reset-browser-caches-for-every-user-on-a-terminal-server-google-chrome-mozilla-ien/

Virtual Architects Support Wiki

User Tools

Site Tools

Differences

Page Tools