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====== Parallels RAS Universal Printing ======

**Best Practices**: https://download.parallels.com/ras/v15.5/docs/en_US/Parallels-RAS-v15-5-Universal-Printing-Best-Practices.pdf

**Managing Universal Printing**: https://kb.parallels.com/en/123643

**Print Performance**: https://kb.parallels.com/en/123476

**Duplex Printing**: https://kb.parallels.com/en/124397

**Universal Printing Maintenance**: https://kb.parallels.com/en/123013

**Re-install Universal Printing**: https://kb.parallels.com/en/123690

**Collect Troubleshooting Info**: https://kb.parallels.com/en/123857

**Collect Printing Info**: https://kb.parallels.com/en/124314

**QoS**: https://kb.parallels.com/en/123483

:!: **Parallels RAS Universal Printing redirects the default printer settings from the client side to the remote session, so users should configure them locally first**.

:!: **Settings changed in the remote session won't save after signing off**; it's the expected behavior for RAS UP (universal printing).

:!: Printing is complicated and issues are frequently fixed in newer versions of RAS and RAS clients.  It is recommended to **upgrade your farm and clients** to the most up to date version.

The choice of printing options available in the remote session depends on settings of the Parallels Client.

Open the **Connection Properties**, switch to the **Printing tab**, press **Options** and switch to ''Use client preferences for all printers''. You can manage this option centrally using the **Policies tab of RAS Console**.

===== Steps to Address Universal Printing Issues =====

At RAS server:

  - **Upgrade Parallels RAS** on your server to the latest version
  - **Modify the Connection Policy** for RAS UP to **use client-side printer settings**

At client workstations:

  - **Sign out** of any RAS sessions
  - **Install Windows Updates** on client workstation and **reboot**
  - **Update RAS Client** on client workstation to latest
  - Set **desired Windows default printer** on workstation
  - Configure **default printing preferences** on workstation
  - Connect a RAS session
  - Verify that the **default printer settings are mirrored in remote sessions**
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