Virtual Architects Support Wiki

This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong.
====== Mail Security - Using the Digest Message ======

See also **[[quick_guide:mail_security|Mail Security and Continuity Quick Guide]]**

If you are subscribed to the **Mail Security and Continuity Service**, you will probably receive a **Digest Message**.

Digest messages:

  * Show filtered messages
    * **Probable Junk**
      * You should review these for falsely filtered mail
      * You can **release a message for delivery** with one click
      * You can **whitelist a sender** with one more click
        * Mail from that sender will not be filtered again
    * **Definite Junk**
      * Almost certainly real junk
      * You may not need to spend time reviewing these messages if you are short on time

===== Sample Digest Message =====

{{ :quick_guide:maxmail_digest.png?750 |MaxMail Digest Message}}

===== Release a Message =====

Just click the **Release** link next to the message you want delivered into your Inbox.

:!: This does not affect any future messages.

===== Whitelist a Sender =====

Once you have released a filtered message for delivery, the next screen that appears will ask you if you want to also **whitelist the sender**.

:!: Whitelisting a sender will keep all **future** messages from that sender from being filtered.

{{ :quick_guide:maxmail_digest_release.png?750 |Whitelist a Sender}}

<note>There are additional whitelisting and blacklisting options available in the Control Panel, such as whitelisting or blacklisting entire domains.</note>

===== Digest and Statistics Message Frequency =====

**Login**: https://mail.maxfocus.com

The digest message frequency can be controlled by you from the Mail Security console:

**MSP Mail Console -> Change your email notification preferences**

  * Digest Messages
  * Statistics Messages

{{ :quick_guide:maxmail_digest_settings.png?750 |MaxMail Digest Settings}}

===== Show or Hide Definitive Spam =====

**MSP Mail Console -> Preferences -> Spam Handling -> Advanced Settings**

  * Hide Definitive Spam
  * Hide Virus-Containing Messages

{{ :quick_guide:maxmail_digest_adv_spam_handling.png?750 |Show or Hide Definitive Spam}}
Virtual Architects Support Wiki

User Tools

Site Tools

Page Tools
