Zimbra Password Management

Never use trivial passwords for anything, ever! The vast majority of account 'hacks' involve trivial passwords!

Minimum Password Complexity

Our estimation of 'minimum' changes over time, as evildoers get more sophisticated…

For the moment, this is our recommended minumum:

Use at least eight characters, preferably 12 or more as the basis of your passphrase
Single dictionary words are way too easy to crack
Include upper-case letters
- They are best used in the middle of your password, not at the ends
Include lower-case letters
Include numeric characters
Include symbol characters
Do not include pet names, kids' names, birthdays or other easily acquired bits

Zimbra Web Client

From the Zimbra Web Client:

ZWC → Preferences → General → Password

Lost Password Recovery

Add Recovery E-Mail

Do this before you forget your Zimbra Password! If you don't, you will need to contact your Zimbra admin to have them change your Zimbra password.

ZWC → Preferences → Accounts → Password Recovery Account Settings → Add Recovery E-Mail

Access your Recovery E-Mail account to obtain the verification code.

Enter the verification code in Zimbra to complete the process.

If you have trouble with copy and paste, try manually entering the verification code.