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quick_guide:zimbra_android

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Using Zimbra with Android Mobile Devices

  • The Zimbra Network Editions include EAS or Exchange Active Sync support.
  • The Zextras add-on package also adds EAS support to the Zimbra Open Source Edition.
  • Our public Zimbra server has mobile support using the EAS (Exchange ActiveSync) protocol with 'push' notifications.

EAS will sync:

  • Folders
  • Mail
  • Contacts
  • Calendars
  • Tasks

:!: All modern smart phones support 'Exchange' or 'EAS' accounts without installing any apps.

You must have Internet access from your mobile device to access e-mail!

Test it before calling your tech support!

Configure Your Zimbra Account on Android Mobile Devices

:!: This was done using Android 4.2.2 with the built-in Mail app.

:!: On our public Zimbra system, you need to use your full e-mail address as your username.

Settings → scroll down to Accounts → Add Account → choose Corporate (or Microsoft Exchange or EAS)

:!: The option to select “Exchange” may be AFTER you enter email address and password then tap Next.

  1. Enter your e-mail address
  2. Enter your password
  3. Touch Next
  4. Modify the server to be zimbra.virtualarchitects.com
  5. Select Accept all SSL certificates
  6. Touch Next
  7. Accept the security warning
  8. Set Inbox check frequency to Automatic (push)
  9. Select Send e-mail from this account by default (probably)
  10. Touch Next, then Next again
  11. Touch Activate
For security, the settings changes will force the use of a numeric PIN to unlock your phone instead of using a pattern.

Troubleshooting

  1. If you can't get the new account to work properly even when all the settings look correct, try deleting the account completely, rebooting the phone and then add the account again.
  2. Some phones, notably certain LG phones, have faulty EAS implementations. If you can't get your Android phone to work using EAS with the built-in Mail app, try the free MailWise app.
  3. Add the new account as Exchange/EAS/Corporate for the best results. However, you can also use POP or IMAP protocols if you have trouble with EAS.
quick_guide/zimbra_android.1503416361.txt.gz · Last modified: 2017/08/22 09:39 (external edit)