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VA vFax Service
You can use these file-types:
JPG
PDF
PostScript
TIFF
Microsoft Word
Microsoft Excel
CSV
-
TXT (Plain Text)
Receiving Faxes
Faxes are delivered via e-mail:
Single recipient
Multiple recipients
Sending Faxes
vFax Portal
Email-to-Fax Gateway
Supports multiple e-mail attachments and multiple recipients
Email-to-Fax supports up to 5 attachments
Attachments may be sent in JPG, PDF, Adobe PostScript, TIFF, Microsoft Word, Excel, CSV,
HTML & Plain Text formats
You must send from an authorized e-mail account ('from' address)
You may add cover page
to the subject line to have our system utilize the email body as a cover page
Upon submission our system will reply with a confirmation or rejection notice
To send a fax using our Email-to-Fax service simply send an email using the following parameters:
To: <10_digit_number>@emailyourfax.com
From: authorized@email_address.com
Subject: <Your vFax DID number; 10 digits only>
Body: <blank>
Windows Software
Testing
FaxEnable
FaxEnable Quick Start Guide: FaxEnable Quick Start Guide
Use FaxEnable to convert a copier or fax machine to
vFax
FaxEnable can be used for sending or receiving or both
Manage FaxEnable in the Vitelity portal
A factory reset is about all you can do on the FaxEnable device itself
Factory Reset
Unplug the FaxEnable device from the power
Press and hold the reset button (RST) on the back of the device
While still holding the reset, plug the device back into power
Continue holding the reset button for 20 seconds after lights blink/flash and then release
Wait 10-15 minutes for the device to fully handshake with Vitelity then retest