Surprising to most, printing is a support-intensive subject in shared printer environments.

Remote printing generally works by redirecting printer data from a 'remote session' to a 'local printer'. The remote session is usually a Remote Desktop (RDP) session. The local printer is usually a printer connected to the the Remote Desktop client PC or device.

Parallels Remote Application Server (RAS) provides their Universal Printer technology, which works pretty well. However, we have not found it to be perfect.

Microsoft includes their Printing Redirection technology, which is generally very good, but requires the printer driver (of the remote printer) to be installed on the server. This can be very problematic, depending on the printer. However, Microsoft now includes a great many printer drivers with modern Windows operating systems which really helps avoid printer driver problems.