Differences

This shows you the differences between two versions of the page.

--- internet:mail:sonora_webmail [2012/05/28 15:42]
gcooper created
+++ internet:mail:sonora_webmail [2019/10/13 21:33] (current)
gcooper
@@ Line 1: / Line 1: @@
 ====== Sonora Commmunications Webmail Options ======
+:!: Both of our webmail options will force the use of SSL encrypted connections for your mail security.
 ===== Standard Webmail =====
@@ Line 5: / Line 7: @@
 http://webmail.sonoracomm.com
-or
+or, if you have your own domain hosted on our server:
 http://webmail.your.domain
@@ Line 24: / Line 26: @@
 ==== From Address ====
-Webmail attempts to guess the appropriate From Address based on the URL you use to access it.
+This is a big issue with an easy fix.  It's a big issue because, if not set correctly, your messaging partners will not be able to click 'Reply' to your messages.
+Since our mail system supports many domains besides 'sonoracomm.com', webmail has to 'guess' what the appropriate 'From Address for any user, unless specifically configured.  It does so based on the browser URL you use to access webmail.
 For example, if your domain is 'yourdomain.com' and your e-mail address on our system is 'you@yourdomain.com', and you access webmail with the URL 'http://webmail.yourdomain.com', your From Address will always be guessed correctly.
-However, assuming the same domain and e-mail address, but a URL of 'http://webmail.sonoracomm.com', the from address will not be guessed correctly.
+However, assuming the same domain and e-mail address, but a URL of 'http://webmail.sonoracomm.com', the 'From Address' will not be guessed correctly.
-To save all the guesswork, you can specify your From Address permanently like this:
+It is recommended that you save all the guesswork by specifying your default 'From Address' like this:
-**Address Book -> Add new address entry**
+**Address Book -> Email addresses -> Add new address entry**
-Add yourself with your desired (full) name and e-mail address.  **Also select From Address = Yes, default.**
+Add yourself with your desired full name and e-mail address.  **Also select From Address = Yes, default.**
+{{ :internet:mail:set_default_identity.png?800 |Set the default identity}}
 ==== Identities ====
@@ Line 40: / Line 46: @@
 This builds on the 'From Address' discussion above.
-If you use multiple aliases and you want to maintain multiple identities, add an additional Address Book entry with the alternate e-mail address and select **From Address = Yes**.
+If you use multiple aliases (which are free, by the way) and you want to maintain multiple identities, add an additional Address Book entry with the alternate e-mail address and select **From Address = Yes**.
+Once you have multiple Address Book entries specified as 'From Address = Yes':
+  - Click on the From tab
+  - Click the small ellipses (three dots) button at the end of the From field
+  - Select the alternate identity
+==== Out of Office Reply ====
+Login into: webmail.yourdomain.com
+  * Click ''Usermin'' upper left
+  * Expose options under ''Mail'' by clicking the arrow to the right
+  * Click ''Filter and Forward Mail''
+  * Click ''Automatic Reply Setup'' tab
+  * Type text for message "I will be out of the office...etc."
+  * Type Subject ''Out of Office Reply Message...etc.''
+  * Tick ''Automatic Response enabled'' Yes when you want it active.
+  * Click "Save"
+:!: Remember to disable Out of Office when you get back.
 ===== RoundCube =====
-https://rc.sonoracomm.com
+https://rc.virtualarchitects.com
-The RoundCube webmail client is:
+The RoundCube webmail client:
-  * Fast
+  * Is very fast
-  * Handles Folders Well
+  * Handles large numbers of folders very well
+  * Handles large IMAP message stores very well
 The RoundCube webmail client shows the same folders and messages that you would see with the standard webmail client, or any other IMAP mail client.  However, it handles IMAP folders quite well and may be the best option if you have a large IMAP mail store.
-This is an important note about webmail usage.
+==== From Address and Identities ====
-http://webmail.henrycrafter.com
+Set the 'From Address' and define other 'Identities' like this:
-If you use this URL instead of webmail.sonoracomm.com, your FROM: address will be guessed properly by the webmail program.  If you use the URL webmail.sonoracomm.com, it will assume your FROM: address to be henry@sonoracomm.com, which will bounce.  This is a big deal because your recipients will not be able to click 'Reply' to your messages.
+**Settings -> Identities**
+Set the default identity (From Address), by selecting the checkbox 'Set default'.
+{{ :internet:mail:roundcube_from_address.png?800 |Roundcube From Address}}
+===== Expunge (Compact) IMAP Folders Using Webmail =====
+In our standard Usermin webmail, just deleting a message from a folder will cause the folder to be expunged...even if you delete a message that is already marked as deleted.
+http://webmail.sonoracomm.com
-Another way to 'fix' this 'problem' is to configure an Identity.  You can have multiple identities, if you want.
+In RoundCube webmail (handles folders better), select a folder then click on the little 'gear' icon in the lower left corner and choose 'Compact'.
-You configure an (Default) identity by adding an Address Book entry for yourself and checking the box for it to be your default identity.  See attached.
+https://rc.virtualarchitects.com
-Once you set the default identity, your outgoing messages will always have the correct FROM: address and your e-mail partners will always be able to click 'Reply'.

Virtual Architects Support Wiki

User Tools

Site Tools

Differences

Page Tools