Table of Contents

Creating IVRs with FreePBX

Tips: https://www.freepbx.org/ivrs-standard-abilities-tips-and-tricks/

User Guide: http://wiki.freepbx.org/display/FPG/IVR+Module+User+Guide

Example Configurations: http://wiki.freepbx.org/display/FPG/IVR+Example+Configurations

Test IVRs

Create a Misc Application assigning a dial sequence to the destination IVR, such as:

Description Test Main IVR
Feature Code *7777
Destination IVR → Main

Recordings

Custom recordings are stored here:

ll /var/lib/asterisk/sounds/en/custom/
total 304
-rw-r--r-- 1 asterisk asterisk 307244 Mar  4 07:35 after-hours-ivr.wav

Dialplan

Search for ivr in /etc/asterisk/extensions_additional.conf.