Table of Contents
RustDesk
Downloads: https://rustdesk.com
Docs: https://rustdesk.com/docs/en/
RustDesk is a remote support tool similar to TeamViewer or LogMeIn.
There are two forms of the RustDesk remote support client app, Portable and Installed with different benefits.
- Portable
- No installation required
- Limited features
- Ad hoc support (support on demand)
- Does not handle UAC (admin permissions) properly
- Installed
- Normal app installation
- Requires admin permissions to install
- Optionally runs as a service for unattended remote support
- Handles UAC properly
- Recommended
Remote computers must be turned on, and awake to be accessible.
Install the client app on Windows computers to avoid problems with UAC, rather than use the portable version.
Show Remote Cursor is a useful feature when providing remote support!
Download: https://cloud.virtualarchitects.com/s/cTYobN95e3jgjKS
Portable
Download and execute (run or double-click) the portable app.
This Windows portable RustDesk app is pre-configured. Just run it and call us for remote support!
Normal Install
Download and execute (run or double-click) the portable app, then click Install.
- You will be prompted for admin permission or credentials
- Give admin permission to modify firewall if necessary
- Configure RustDesk server and public encryption key
Client Settings
https://rustdesk.com/docs/en/self-host/install/#step-3--set-hbbshbbr-address-on-client-side
| ID Server | rd.virtualarchitects.com | 198.167.189.27 |
|---|---|---|
| Key | cEDilOc9vJ1jd1QSKbG9WOFIJPzJc3nkBprMLpHnr5I= | Public Key |
