Table of Contents

Parallels RAS Printing

See also Parallels RAS Universal Printing

Managing Universal Printing: https://kb.parallels.com/en/123643

Print Performance: https://kb.parallels.com/en/123476

Duplex Printing: https://kb.parallels.com/en/124397

Collect Troubleshooting Info: https://kb.parallels.com/en/123857

Collect Printing Info: https://kb.parallels.com/en/124314

QoS: https://kb.parallels.com/en/123483

Surprising to most, printing is a support-intensive subject in shared printer environments. If you have come here due to printing problems, you are not alone.
Client default printer setting can be controlled by Parallels RAS Policy.
Test this: Client default printer preferences can be set on the printer server printer preferences.

Remote Printing Technologies

Remote printing generally works by redirecting printer data from a 'remote session' to a 'local printer'. The remote session is usually a Remote Desktop (RDP) session. The local printer is usually a printer connected to the the Remote Desktop client PC or device.

Parallels Remote Application Server (RAS) provides their Universal Printer technology, which works pretty well. However, we have not found it to be perfect. This method seeks to eliminate the need to install printer drivers on the server in order to support client printers.

Microsoft includes their Printing Redirection technology, which is generally very good, but requires the printer driver (of the remote printer) to be installed on the server. This can be very problematic, depending on the printer. However, Microsoft now includes a great many printer drivers with modern Windows operating systems which really helps avoid printer driver problems.

Change Your RAS Client Printing Technology

If you are unable to change client settings (grayed out), it is probably due to a RAS Client Policy being applied. Please contact your system administrator.

To Microsoft Basic Redirection

  1. Open your Parallels RAS Client by double-clicking the System Tray icon
  2. Right-click the desired connection profile on the left and choose Connection Properties
  3. Click on the Printing tab
  4. Change the Technology to Microsoft Basic Redirection
  5. Change the Default Printer to your desired local printer
  6. Click Save

Open the RAS client by double-clicking the System Tray icon

Right-click the connection profile on the left

and choose Connection Properties

Change to the Printing tab and adjust