====== Polycom Extension and Mailbox Monitoring ====== ===== Manage a Shared Voicemail Mailbox ===== http://www.freepbx.org/news/2013-04-06/subscribe-a-blf-button-to-monitor-a-voicemail-box :!: This requires a newer FreePBX Distro with FreePBX 2.11 or newer which provides the required hints. :!: For Polycom phones, we edit the (per phone) -directory.xml file. You can also use the (global) 000000000000-directory.xml file, but it is like a 'seed' to do the initial population of the (per phone) -directory.xml file. The 000000000000-directory.xml is only read by the phone during initial provisioning. cd /tftpboot vim -directory.xml GenVM *98321 3 3 0 0 1 0 The label meanings: |fn | First Name | |ln | Last Name | |ct | Contact | |sd | Speed Dial | |rt | Ring Type | |dc | Divert Contact | |ad | Auto Divert | |ar | Auto Reject | |bw | Buddy Watching | |bb | Buddy Block |