====== Ringing Call Pickup ====== There are two common ways of picking up a ringing phone that's not on your desk: * Directed Call Pickup * Where you pick up a particular (known) ringing extension * General Call Pickup * Where you pick up any ringing phone in your ''pickupgroup'' Default settings are: ^ Directed Pickup ^ General Call Pickup ^ | ** | *8 | :!: For Call Pickup to work, you must modify (all) the extensions to belong to a particular ''callgroup'' and ''pickupgroup''. For example, you might set all extensions with ''callgroup = 1'' and ''pickupgroup = 1'' so all extensions can pick up any ringing phone by dialing ''*8''. In FreePBX, this is done in **Applications -> Extensions** for each extension. Otherwise these settings are usually done in ''sip.conf'' or ''sip_additional.conf''.