====== Ringing Call Pickup ======
There are two common ways of picking up a ringing phone that's not on your desk:
* Directed Call Pickup
* Where you pick up a particular (known) ringing extension
* General Call Pickup
* Where you pick up any ringing phone in your ''pickupgroup''
Default settings are:
^ Directed Pickup ^ General Call Pickup ^
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**
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*8
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:!: For Call Pickup to work, you must modify (all) the extensions to belong to a particular ''callgroup'' and ''pickupgroup''. For example, you might set all extensions with ''callgroup = 1'' and ''pickupgroup = 1'' so all extensions can pick up any ringing phone by dialing ''*8''.
In FreePBX, this is done in **Applications -> Extensions** for each extension. Otherwise these settings are usually done in ''sip.conf'' or ''sip_additional.conf''.