====== Whitelist or Blacklist a Remote Sender in Zimbra Web Client ====== See also **[[quick_guide:zimbra_filter|Route Incoming Messages to Folders]]** Whitelisting a remote sender will stop their mail from being (falsely) filtered by Zimbra. **If you are having trouble receiving e-mail from a particular remote party, the first thing you should do is whitelist them.** You can whitelist or blacklist a **single sender**, or an **entire domain**. ===== Quick Add to White or Black Lists ===== Users can **right-click on a message** and quickly choose to **block (blacklist) or allow (whitelist)** the sender or entire sender domain. {{ :quick_guide:zimbra_whte_black.png?475 |Right-click a message to quickly blacklist to whitelist a sender}} ===== Manage White and Black Lists ===== **ZWC -> Preferences -> Mail -> Spam Mail Options** {{ :quick_guide:zimbra_whitelist_blacklist.png?750 |Whitelist or Blacklist a Remote Sender}}