====== Zimbra with Outlook ======

See also **[[internet:mail:outlook_troublestoot|Troubleshooting Outlook]]**

:!: Outlook can connect to a Zimbra server in **three different ways**:

  - **ActiveSync**
    * New feature in Outlook
    * Great for mobile devices
    * Syncs mail, contacts, calendars and tasks
    * Server-side message store
  - **IMAP**
    * Syncs only mail
    * Server-side message store
  - **POP**
    * Oldest protocol
    * Does not sync
    * Only downloads unread messages in Inbox folder
    * Client-side message store

:!: When working with Outlook accounts, you can use the **Control Panel** applet **Mail** to **manage Outlook profiles and accounts**.

===== ActiveSync (Exchange) =====

:!: **Newer versions of Outlook** (2013 & 2016) support the **ActiveSync** protocol.

:!: Unlike other protocols, **ActiveSync can synchronize mail, contacts, calendars and tasks**.

==== New ActiveSync Account ====

:!: Sometimes it is best to create a new Outlook Profile, then add an account to the new profile.

From **Windows Control Panel -> Mail**:

  - **E-Mail Accounts** -> **New**
  - Select **Manual setup**
    - Click Next
  - Select **Exchange ActiveSync**
    - Click Next
  - **Modify the settings** as per the image
    * User name is **full e-mail address**
    - Click Next
  - **Close** the test window
  - Click **Finish**

{{:quick_guide:outlook_as_new_1.png?450 |Control Panel - Mail}}

{{:quick_guide:outlook_as_new_2.png?625 |Outlook 2016 Add Account - Manual Setup}}

{{:quick_guide:outlook_as_new_3.png?625 |Outlook 2016 Add Account - ActiveSync}}

{{:quick_guide:outlook_as_new_4.png?625 |Outlook 2016 Add Account - Settings}}

{{:quick_guide:outlook_as_new_5.png?450 |Outlook 2016 Add Account - Test}}

{{:quick_guide:outlook_as_new_6.png?650 |Outlook 2016 Add Account - Finished}}

==== Modify Existing AS Account ====

From within Outlook:

  - **File** -> **Account Settings** -> **Account Settings** again
  - **Select** the Zimbra ActiveSync account -> **Change**
    * User name is **full e-mail address**

{{:quick_guide:outlook_as_change_1.png?750 |Outlook 2016 Accounts}}

{{:quick_guide:outlook_as_change_2.png?625 |Outlook 2016 Account Settings}}

{{:quick_guide:outlook_as_change_3.png?625 |Outlook 2016 Change Account}}

===== IMAP =====

:!: Microsoft Outlook **support for the standard IMAP protocol is much improved in newer versions** (Outlook 2013, Outlook 2016 and newer).

:!: **DO NOT make any spelling errors!**  The vast majority of problems come from spelling errors.

:!: If you find yourself struggling to get a new account working, **delete the account completely, then restart Outlook and try again**.

From within Outlook:

  - **File** -> **Account Settings** -> **Account Settings** again
  - **Select** the Zimbra IMAP account -> **Change**
  - **Modify** the settings as per the image
  - Select **More Settings** -> **Outgoing Server** (tab)
    - Select **My outgoing server requires authentication**
    - Select **Use same settings as my incoming mail server**
  - Select **Advanced** (tab)
    - **Modify** the settings as per the image

{{:quick_guide:outlook_imap_1.png?750 |Outlook 2016 File Menu}}

{{:quick_guide:outlook_imap_2.png?625 |Outlook 2016 Account Settings}}

{{:quick_guide:outlook_imap_3.png?625 |Outlook 2016 IMAP Settings}}

{{:quick_guide:outlook_imap_4.png?350 |Outlook 2016 Outgoing Settings}}{{:quick_guide:outlook_imap_5.png?350 |Outlook 2016 Advanced Settings}}

===== Zimbra Shared Calendar in Outlook =====

http://smallbusiness.chron.com/connect-zimbra-calendar-outlook-60726.html

:!: Tested on Outlook 2013 using EAS (Exchange Active Sync) and should be same for 2016.  Outlook version must be 2013 or higher.

==== Share a Calendar ====

First you must share a calendar using the Zimbra Web Client (ZWC):

  - Click the **Calendar** tab
  - Right-click any calendar (upper left) and select **Share Calendar**
  - Configure the share settings appropriately for your needs

==== Copy the Calendar URL ====

After the calendar is configured correctly and tested, copy the URL to be used in Outlook:

  - Click the **Calendar** tab
  - Right-click the shared calendar (upper left) and select **Edit Properties**
  - Under the URL section, **right click the URL next to Outlook** and select **Copy link location**

==== Add the Calendar to Outlook ====

  - **In Outlook**, select **File -> Info**
  - Select **Account Settings -> Account Settings**
  - Click on the **Internet Calendars (tab) -> New**
  - **Paste the copied URL** into the location field using **Ctrl-V** and click **Add**
  - Edit the **Folder Name** as desired and click **OK** then **Close**
  - Under **Calendars -> Other Calendars**, tick the box next to the shared calendar.

===== Zimbra Connector for Outlook =====

**Download**: https://mail.yourdomain.com/zimbra/downloads/index.html

**User Guide**: https://www.zimbra.com/docs/ne/8.6.0/zcs_connector_for_user_guide

**Admin Guide**: https://www.zimbra.com/docs/ne/8.6.0/zcs_connector_for_outlook_guide

The connector will run on various versions of Windows and with various versions of Outlook, but you should check before installing.  See the first pages of either manual.

===== Simplified Account Creation =====

Newer versions of Outlook 2016 may not present the EAS account type during account setup.

See also **[[internet:mail:outlook_troublestoot#outlook_2016|Troubleshooting Outlook]]**

{{ :quick_guide:outlook_simplified_acct_creation.png?direct&400 | Outlook 2016  Simplified Account Creation Doesn't Offer EAS Account Type}}