====== Using Zimbra with Android Mobile Devices ====== See also **[[quick_guide:zimbra_android_outlook|Zimbra Email on Android using Outlook]]** See also **[[quick_guide:zimbra_android_contacts|Sync Zimbra Shared Contacts to Android]]** See also **[[quick_guide:zimbra_ios|Zimbra with iOS Devices]]** * The Zimbra Network Editions include Exchange ActiveSync (EAS) support. * The Zextras add-on package also adds EAS support to the Zimbra Open Source Edition. * Our public Zimbra platform has mobile support using the EAS (Exchange ActiveSync) protocol with 'push' notifications. EAS will sync: * **Folders** * **Mail** * **Contacts** * **Calendars** * **Tasks** :!: All modern smart phones support 'Exchange' or 'EAS' accounts without installing any apps. You **must have Internet access** from your mobile device to access e-mail! **Check this first!** ===== Configure Your Zimbra Account on Android Mobile Devices ===== :!: This was done using Android 10 on Samsung S20 FE with the built-in Google Mail app. Open **Settings** on your phone (Gear Icon) {{:quick_guide:1_settings.png?200|}} Tap **Accounts** {{:quick_guide:2_accounts.png?200|}} Tap **Accounts (again)** {{:quick_guide:3_accounts.png?200|}} Tap **Add Account** {{:quick_guide:4_add_account.png?200|}} Tap the (Gmail) **Exchange** option {{:quick_guide:5_exchange.png?200|}} Enter your **e-mail address** and tap **Set up manually** {{:quick_guide:6_email_address.png?200|}} Enter your **password** and tap **Next** :!: Your **username** is probably your **full e-mail address** Set the server to ''zimbra.virtualarchitects.com'' Tap **Next** then **Done** {{:quick_guide:7_server_settings.png?200|}} :!: To change accounts with the Gmail mail client open the client then tap the circle (or picture) to the **right** of **Search in mail** then tap the appropriate email address. :!: To change folders tap the 3 bars to the **left** of **Search in mail** then tap the folder. ===== Older Android Setup ===== :!: This was done using Android 4.2.2 with the built-in Mail app. :!: On our public Zimbra system, you need to use your **full e-mail address** as your username. **Settings -> scroll down to Accounts -> Add Account -> choose Corporate (or Microsoft Exchange or EAS)** :!: The option to select "Exchange" may be AFTER you enter email address and password then tap Next. - Enter your e-mail address - Enter your password - Touch ''Next'' - Modify the server to be ''zimbra.virtualarchitects.com'' - Select ''Accept all SSL certificates'' - Touch ''Next'' - Accept the security warning - Set ''Inbox check frequency'' to ''Automatic (push)'' - Select ''Send e-mail from this account by default'' (probably) - Touch ''Next'', then ''Next'' again - Touch ''Activate'' For security, the settings changes will force the use of a numeric PIN to unlock your phone instead of using a pattern. ===== Troubleshooting ===== - If you can't get the new account to work properly even when all the settings look correct, **try deleting the account completely, rebooting the phone and then add the account again**. - Some phones, notably certain LG phones, have faulty EAS implementations. If you can't get your Android phone to work using EAS with the built-in Mail app, try another e-mail client app. Some free mail apps: **[[http://mail-wise.com|MailWise]]**, **[[https://play.google.com/store/apps/details?id=com.microsoft.office.outlook|Outlook Mobile]]**. - Add the new account as **Exchange/EAS/Corporate** for the best results. However, you can also use POP or IMAP protocols if you have trouble with EAS.