====== Exchange Shared Mailbox ====== http://nchrissos.wordpress.com/2013/05/18/shared-mailbox-creation-in-microsoft-exchange-2010/ http://www.it.umd.edu/exchange/shared_mailboxes.html A shared mailbox is a mailbox that multiple users can open to read and send e-mail messages. Shared mailboxes allow a group of users to view and send e-mail from a common mailbox. They also allow users to share a common calendar, so they can schedule and view vacation time or work shifts. ===== Why Configure a Shared Mailbox ===== * It can provide a generic e-mail address, such as ''info@contoso.com'' or ''sales@contoso.com'', which customers can use to inquire about your company. * You can share a common calendar. * It allows staff in departments that provide centralized services to employees, such as the help desk, human resources, or printing services, to respond to employee questions. * It allows multiple users to monitor and reply to e-mail sent to an e-mail address, such as a help desk. * In a school environment, it provides students and parents with an entry point to different school departments, such as academic departments, library services, or financial aid. ===== Outlook Web App ===== http://atthedatacenter.wordpress.com/2010/09/28/create-a-shared-mailbox-in-microsoft-exchange-2010-and-add-to-owa/ https://studentaffairs.duke.edu/blog-entry/how-accessing-exchange-shared-mailbox-outlook-web-app-owa * Shared mailboxes are supported in OWA. ===== Outlook 365 ===== http://help.outlook.com/en-us/140/ee441202.aspx