====== Microsoft Office Issues ======

===== Office LTSC =====

==== Install ====

**Create Configuration.xml**: https://config.office.com

**Office 365 Admin Portal**: https://admin.microsoft.com/Adminportal

<file>
C:\Temp> .\setup.exe /configure .\Configuration-office-ltsc-standard.xml
</file>

==== Configuration.xml ====

=== SPLA Office LTSC ===

:!: Excludes OneNote and OneDrive.

<file>
<Configuration ID="eddbc2c8-e367-4556-8e3c-eb024f1b6658">
  <Add OfficeClientEdition="64" Channel="PerpetualVL2021">
    <Product ID="StandardSPLA2021Volume" PIDKEY="XXXXX-XXXXX-XXXXX-XXXXX-XXXXX">
      <Language ID="en-us" />
      <ExcludeApp ID="OneDrive" />
      <ExcludeApp ID="OneNote" />
    </Product>
  </Add>
  <Property Name="SharedComputerLicensing" Value="0" />
  <Property Name="FORCEAPPSHUTDOWN" Value="FALSE" />
  <Property Name="DeviceBasedLicensing" Value="0" />
  <Property Name="SCLCacheOverride" Value="0" />
  <Property Name="AUTOACTIVATE" Value="1" />
  <Updates Enabled="TRUE" />
  <RemoveMSI />
  <AppSettings>
    <Setup Name="Company" Value="Keys Accounting" />
  </AppSettings>
  <Display Level="None" AcceptEULA="FALSE" />
</Configuration>
</file>

==== IMAP ====

<note tip>You must use **Control Panel Mail** applet to configure an IMAP account.</note>

===== Office 2019 Reset =====

<note warning>This reset fixed printing problems from Microsoft Word where "Custom Print" was selected and users could not print selected pages from a document.</note>

  - Close all MS Office apps.
  - Edit registry as the user with the problem.
  - Delete the entire registry key:
    - ''HKEY_CURRENT_USER\Software\Microsoft\Office\16.0''

===== Office 2016 with Office 2019 App =====

If you have Office 2016 installed and activated, then install an Office 2019 app, such as Visio, you may run into problems:

  * When you activate the Office 2019 app, it may break the activation of Office 2016
  * If you re-activate Office 2016, it may break the activation of the Office 2019 app
  * When you try to run an Office 2016 app, it actually runs the 2019 version

==== Microsoft's Solution ====

Download the **fix-it tool** from this web page:

https://support.office.com/en-us/article/Uninstall-Office-from-a-PC-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8

Basically, it uninstalls all MS Office apps and digs it out of the filesystem (and registry?).

Then go to https://account.microsoft.com/services if you need to download any software or find license keys.

  - Run the Fix-It tool
    - Reboot?
  - Download, Install and Activate Office 2016 Home and Business first
  - After that, download, install and activate Visio 2019

===== Discover last 5 characters of installed MS Office license =====

These scripts from MS will get you the last 5 digits which may help you back track. 

At a command prompt, type the following for the appropriate version:

  * Office 2010 (32-bit) on a 32-bit version of Windows
<file>
cscript "C:\Program Files\Microsoft Office\Office14\OSPP.VBS" /dstatus
</file>

  * Office 2010 (32-bit) on a 64-bit version of Windows
<file>
cscript "C:\Program Files (x86)\Microsoft Office\Office14\OSPP.VBS" /dstatus
</file>

  * Office 2010 (64-bit) on a 64-bit version of Windows
<file>
cscript "C:\Program Files\Microsoft Office\Office14\OSPP.VBS" /dstatus
</file>

  * Office 2013 (32-bit) on a 32-bit version of Windows
<file>
cscript "C:\Program Files\Microsoft Office\Office15\OSPP.VBS" /dstatus
</file>

  * Office 2013 (32-bit) on a 64-bit version of Windows
<file>
cscript "C:\Program Files (x86)\Microsoft Office\Office15\OSPP.VBS" /dstatus
</file>

  * Office 2013 (64-bit) on a 64-bit version of Windows
<file>
cscript "C:\Program Files\Microsoft Office\Office15\OSPP.VBS" /dstatus
</file>

  * Office 2016 (32-bit)
<file> 
cscript "c:\Program Files (x86)\Microsoft Office\Office16\OSPP.VBS" /dstatus
</file>