====== Two Factor Authentication with MSP RMM ====== https://support.solarwindsmsp.com/kb/msp_rmm_(saas)/How-to-setup-Two-Factor-Authentication-in-Dashboard https://dashboard.systemmonitor.us/helpcontents/index.html?2fa.htm ===== Backup Authenticator ===== In MSP RMM, go to **Settings -> User -> User Accounts**. Select a user (highlighted), then: **User -> Two Factor Authentication -> Reset 2FA Credentials** - **Reset 2FA Credentials** - **Log out** of the MSP RMM Dashboard - **Log back in** to the MSP RMM Dashboard - **Take a photo** of (or print) the screen with the **QR code** - **Configure both authenticators** (phone and PC app like Authy) {{ :computing:security:msp_rmm_reset_2fa.png?700 |Reset 2FA for a MSP RMM User}}