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--- voice:pbx:freepbx:freepbx_notification [2015/06/21 13:57]
gcooper created
+++ voice:pbx:freepbx:freepbx_notification [2016/03/10 10:40] (current)
gcooper
@@ Line 1: / Line 1: @@
-====== IVR and Call Setup for Notifying Employees of Call ======
+====== FreePBX Notifications ======
+===== Sending E-Mail from a FreePBX Distro PBX =====
+See **[[networking:linux:postfix_smarthost|Postfix Authenticated Smarthost]]**
+:!: You may need to use TLS for modern SMTP servers.
+:!: FreePBX will maintain the credentials, but will not enable TLS.
+**FreePBX Console -> Admin -> System Admin -> SMTP Email Setup**
+===== Notifying Employees of After-Hours Calls =====
+FIXME Preliminary - From FreePBX forums
 One method for after-hours calls is to have a specific extension (or ring group) that the after-hours calls are directed to (via IVR, DID, time condition, etc). This extension has follow-me configured for the after hours tech's cell number (this accomplishes essentially forwarding the call to the tech cell) with "confirm calls" configured in follow-me (this accomplished the "press 1 to accept, etc). If the call is missed, we have the extension set to send it to a voicemail blast group that includes the after-hours tech and manager/supervisor's extensions. These extensions should already be configured for voicemail to email (this will accomplish the voicemail to email for the tech and anyone else that needs to see).

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