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voice:pbx:freepbx:freepbx_e911 [2015/02/01 19:15]
gcooper created
voice:pbx:freepbx:freepbx_e911 [2020/02/25 11:14] (current)
gcooper
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 ====== FreePBX e911 Emergency Dialing ====== ====== FreePBX e911 Emergency Dialing ======
  
-===== Simple Situations =====+:!: **New Requirements**: https://community.freepbx.org/t/freepbx-new-e911-compliance-features/64569 
 + 
 +:!: **New Requirements**: https://wiki.freepbx.org/display/FOP/Set+up+Emergency+Service%28E911%29+calling+requirements 
 + 
 +http://wiki.freepbx.org/display/FPG/Outbound+Routes+Configuration+Examples 
 + 
 +https://www.voip-info.org/asterisk-dialplan-patterns/ 
 + 
 +===== Simple Situations with One Location =====
  
 In simple situations, you can just add ''911'' to the ''Dial Patterns that will use this Route'' on the default outbound route and specify the caller ID for the outbound trunk or route. In simple situations, you can just add ''911'' to the ''Dial Patterns that will use this Route'' on the default outbound route and specify the caller ID for the outbound trunk or route.
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   * Outbound CID specified and working   * Outbound CID specified and working
   * ''911'' dial pattern added/permitted/matched on the default outbound route   * ''911'' dial pattern added/permitted/matched on the default outbound route
-  * ''Emergency'' flag on the default outbound route 
  
 ===== Situations with Multiple Locations ===== ===== Situations with Multiple Locations =====
  
-When you have multiple locations, you will need:+When you have multiple physical locations, you will need:
  
   * At least two DIDs   * At least two DIDs
 +    * DID #1 is used for location #1
 +    * DID #2 is used for location #2
   * e911 service for the two DIDs   * e911 service for the two DIDs
-  * e911 service properly configured with local addresses on the DIDs +    * e911 location #1 physical address configured for DID #1 
-  Outbound CID specified and working +    e911 location #2 physical address configured for DID #2 
-  * ''911'' dial pattern added/permitted/matched on the outbound route +  * An separate outbound route named ''Emergency'' just for emergency calls 
 +    * ''911'' dial pattern added/permitted/matched on the ''Emergency'' outbound route 
 +      * But not on the default outbound route 
 +    * ''Emergency'' flag enabled on the ''Emergency'' outbound route 
 +      * But not on the default outbound route 
 +  * Configure the ''Route CID'' on the ''Emergency'' outbound route 
 +    * Use DID #1 assuming location #1 is the primary or has the most extensions 
 +    * Select to ''Override Extension'' CID 
 +      * In case any extensions have their own CID defined 
 +  * Modify all extension definitions for extensions at location #2 
 +    * Specify the ''Emergency CID'' as the DID for location #2 
 +    * This will override the outbound ''Route CID'' when dialing from extensions at location #2 
 + 
voice/pbx/freepbx/freepbx_e911.1422843322.txt.gz · Last modified: 2015/02/01 19:15 by gcooper