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voice:caller_id

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voice:caller_id [2017/12/05 12:24]
gcooper 		voice:caller_id [2021/12/21 14:01] (current)
gcooper
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 ====== Caller ID Notes ====== ====== Caller ID Notes ======
 +
 +**Test Lookups of LIDB**: https://www.calleridtest.com/
  
 ===== Acronyms ===== ===== Acronyms =====
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   * CallerID Name   * CallerID Name
   * Name of of calling party pulled from LIDB   * Name of of calling party pulled from LIDB
-  * 15-Character string+  * 15 characters max
  
 **CNUM (CID)** **CNUM (CID)**
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 ===== Incoming Call CNAM Lookups ===== ===== Incoming Call CNAM Lookups =====
  
-For $1.95 per month, per DID, we can enable CNAM delivery to your PBX from Vitelity.  Vitelity does the LIDB database query and delivers the results via the normal CallerID mechanism to your PBX.+For $1.95 per month, per DID, we can enable CNAM delivery to your PBX and phone from Vitelity.  Vitelity does the LIDB database query and delivers the results via the normal CallerID mechanism to your PBX.
  
 This is a 'personal preference' issue.  Some folks want CNAM on incoming calls, others not. This is a 'personal preference' issue.  Some folks want CNAM on incoming calls, others not.
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 ===== Phone Display ===== ===== Phone Display =====
  
-Each individual phone is generally capable of CID **or** CNAM display as a preference (assuming CNAM service is enabled on the called DID).  This might be adjusted if:+Each individual phone is generally capable of CID **or** CNAM display as a preference, sometimes both, depending on the phone model.  This might be adjusted if:
  
   - You want CNAM enabled, and   - You want CNAM enabled, and
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 :!: LIDB updates can take several weeks to propagate completely. :!: LIDB updates can take several weeks to propagate completely.
  
-In the US, **only CallerID Number (CNUM) service is available** from telcos.  In Canada and some other countries, some jurisdictions pass CallerID Name (CNAM) text as well as CNUM.  Mobile carriers may also pass CNAM.+In the US, **only CallerID Number (CNUM) service is available** from telcos.  Mobile carriers may also pass CNAM. 
 + 
 +In Canada and some other countries, some jurisdictions pass CallerID Name (CNAM) as well as CNUM.
  
 In the US, **the call recipient (or their provider like Vitelity) does a database lookup (LIDB) to find the CNAM of a caller**. In the US, **the call recipient (or their provider like Vitelity) does a database lookup (LIDB) to find the CNAM of a caller**.
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 If you would like to change the LIDB data for any of your DIDs, we can submit them in bulk and the price is $10 each (our cost). If you would like to change the LIDB data for any of your DIDs, we can submit them in bulk and the price is $10 each (our cost).
- 
-I propose "CMOC INTL" as the CNAM for all your US/CAN DIDs.  It is 15 characters max. 
  
 We cannot set the LIDB data on international DIDs. We cannot set the LIDB data on international DIDs.
voice/caller_id.1512501866.txt.gz · Last modified: 2017/12/05 12:24 by gcooper

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