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--- quick_guide:zimbra_android_outlook [2017/08/11 10:40]
jcooper created
+++ quick_guide:zimbra_android_outlook [2025/02/10 14:11] (current)
jcooper
@@ Line 1: / Line 1: @@
-====== Zimbra with Outlook ======
+====== Zimbra Email on Android using Outlook  ======
-:!: Outlook can connect to a Zimbra server in **three different ways**:
+:!: Outlook on Android will connect to a Zimbra server using **Exchange ActiveSync Protocol (EAP)** :
-  - **ActiveSync**
+:!: If you are using Zimlet "Zextras Auth" you will need to go to "Exchange Active Sync" to delete your phone and re-add then use the new password for this setup.
-    * New feature in Outlook
-    * Great for mobile devices
+Install Outlook from the Google Play Store and **start the app**.
-    * Syncs mail, contacts, calendars and tasks
-    * Server-side message store
-  - **IMAP**
-    * Syncs only mail
-    * Server-side message store
-  - **POP**
-    * Oldest protocol
-    * Does not sync
-    * Only downloads unread messages in Inbox folder
-    * Client-side message store
-:!: When working with Outlook accounts, you can use the **Control Panel** applet **Mail** to **manage Outlook profiles and accounts**.
+If no accounts were previously configured:  Tap **Add Account**.
-===== ActiveSync (Exchange) =====
+If you are adding an additional account:  Tap Settings
-FIXME ActiveSync support is relatively new to Outlook.  This may become our preferred method, if it works out.
+{{:quick_guide:01_get_started.png?300|}}
-:!: **Newer versions of Outlook** (2013 & 2016) support the **ActiveSync** protocol.
+Fill in your entire **email address** and tap **Continue**.
-:!: Unlike other protocols, **ActiveSync can synchronize mail, contacts, calendars and tasks**.
+{{:quick_guide:03_email_address_filled.png?300|}}
-==== New ActiveSync Account ====
+Your phone will take a few seconds attempting to find your mail server/account.  It may flash an
+option to setup manually and then it will go to this screen.  Tap **NOT OUTLOOK?** then **Change account
+provider**.
-:!: Sometimes it is best to create a new Outlook Profile, then add an account to the new profile.
-From **Windows Control Panel -> Mail**:
+{{:quick_guide:04_change_account_provider.png?300|}}
-  - **E-Mail Accounts** -> **New**
-  - Select **Manual setup**
-    - Click Next
-  - Select **Exchange ActiveSync**
-    - Click Next
-  - **Modify the settings** as per the image
-    * User name is **full e-mail address**
-    - Click Next
-  - **Close** the test window
-  - Click **Finish**
-{{:quick_guide:outlook_as_new_1.png?450 |Control Panel - Mail}}
+Tap **Exchange**
-{{:quick_guide:outlook_as_new_2.png?625 |Outlook 2016 Add Account - Manual Setup}}
-{{:quick_guide:outlook_as_new_3.png?625 |Outlook 2016 Add Account - ActiveSync}}
+{{:quick_guide:05_exchange.png?300|}}
-{{:quick_guide:outlook_as_new_4.png?625 |Outlook 2016 Add Account - Settings}}
-{{:quick_guide:outlook_as_new_5.png?450 |Outlook 2016 Add Account - Test}}
+Fill in your email account password and a descriptive name for the email account.  Then slide the
+**ADVANCED SETTINGS** switch to the right.
-{{:quick_guide:outlook_as_new_6.png?650 |Outlook 2016 Add Account - Finished}}
-==== Modify Existing AS Account ====
-From within Outlook:
+{{:quick_guide:06_email_password_filled.png?300|}}
-  - **File** -> **Account Settings** -> **Account Settings** again
-  - **Select** the Zimbra ActiveSync account -> **Change**
-    * User name is **full e-mail address**
-{{:quick_guide:outlook_as_change_1.png?750 |Outlook 2016 Accounts}}
+Fill in **Server** with **zimbra.virtualarchitects.com** and **Domain/Username** with your entire email
+address.  Tap the check mark in the upper right corner of the screen.
-{{:quick_guide:outlook_as_change_2.png?625 |Outlook 2016 Account Settings}}
-{{:quick_guide:outlook_as_change_3.png?625 |Outlook 2016 Change Account}}
+{{:quick_guide:07_server_user_password_filled.png?300|}}
-===== IMAP =====
-:!: Microsoft Outlook **support for the standard IMAP protocol is much improved in newer versions** (Outlook 2013, Outlook 2016 and newer).
+On this screen tap **SKIP** if you don't have another account you want to add right now.
-:!: **DO NOT make any spelling errors!**  The vast majority of problems come from spelling errors.
-:!: If you find yourself struggling to get a new account working, **delete the account completely, then restart Outlook and try again**.
+{{:quick_guide:08_continue.png?300|}}
-From within Outlook:
-  - **File** -> **Account Settings** -> **Account Settings** again
+You will have the opportunity to scroll through 3 pages of tutorials.  You can do that then tap
-  - **Select** the Zimbra IMAP account -> **Change**
+the check mark on the bottom right to finish or tap **SKIP** to avoid tutorials.
-  - **Modify** the settings as per the image
-  - Select **More Settings** -> **Outgoing Server** (tab)
-    - Select **My outgoing server requires authentication**
-    - Select **Use same settings as my incoming mail server**
-  - Select **Advanced** (tab)
-    - **Modify** the settings as per the image
-{{:quick_guide:outlook_imap_1.png?750 |Outlook 2016 File Menu}}
-{{:quick_guide:outlook_imap_2.png?625 |Outlook 2016 Account Settings}}
+{{:quick_guide:09_tutorial.png?300|}}
-{{:quick_guide:outlook_imap_3.png?625 |Outlook 2016 IMAP Settings}}
-{{:quick_guide:outlook_imap_4.png?350 |Outlook 2016 Outgoing Settings}}{{:quick_guide:outlook_imap_5.png?350 |Outlook 2016 Advanced Settings}}
+:!: If you are using Zimlet "Zextras Auth" you will need to go to "Exchange Active Sync" to delete your phone and re-add then use the new password for this setup.
-===== Zimbra Shared Calendar in Outlook =====
+Once the account is added you may want to change a couple settings by tapping the **gear icon** in
+the upper right corner of the screen.  I suggest modifying **Notification, Signature and Focused
+Inbox** to suit your needs.
-http://smallbusiness.chron.com/connect-zimbra-calendar-outlook-60726.html
-:!: Tested on Outlook 2013 using EAS (Exchange Active Sync) and should be same for 2016.  Outlook version must be 2013 or higher.
-First you must share a calendar in Zimbra
-  * Log on to your Zimbra account with a Web browser and then click the ''Calendar'' tab on your dashboard.
-  * Right-click any calendar under this pane's Calendar's heading and click the ''Share Calendar'' command.
-  * Configure the share settings appropriately for your application.
-After the calendar is configured correctly and tested copy the URL to be used in Outlook.
-  * Log on to your Zimbra account with a Web browser and then click the ''Calendar'' tab on your dashboard.
-  * Right-click the shared calendar under this pane's Calendar's heading.
-  * Under the URL section right click the URL next to Outlook and select ''Copy link location"
-Add the Calendar to Outlook
-  * Open Outlook and click the File menu's ''Info'' command to display buttons for configuring accounts.
-  * Click ''Account Settings'' then ''Account Settings''.
-  * Click on the ''Internet Calendars" tab then the ''New'' button.
-  * Paste the copied URL into the location field using ''Ctrl V'' and click ''Add''.
-  * Edit the ''Folder Name'' as desired and click ''OK'' then ''Close''.
-  * Under ''Calendars'' ''Other Calendars'' tick the box next to the shared calendar.
-===== Zimbra Connector for Outlook =====
-**Download**: https://mail.yourdomain.com/zimbra/downloads/index.html
-**User Guide**: https://www.zimbra.com/docs/ne/8.6.0/zcs_connector_for_user_guide
-**Admin Guide**: https://www.zimbra.com/docs/ne/8.6.0/zcs_connector_for_outlook_guide
-The connector will run on various versions of Windows and with various versions of Outlook, but you should check before installing.  See the first pages of either manual.

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