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quick_guide:msp_rmm_mac_agent [2018/06/29 10:13]
jcooper created
quick_guide:msp_rmm_mac_agent [2018/06/29 11:01] (current)
jcooper
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-====== Virtual Architects CloudStorage Mac Client ======+====== Mac Remote Management Agent ======
  
-https://centrestack.com/Library/MacClientGuide/index.html+https://www.hound-dog.us/dashboard/helpcontents/index.html?osx_register.htm
  
 ===== Installation ===== ===== Installation =====
  
-Your CloudStorage administrator will create your user and you will receive a welcome email with credentials+Your Remote Management administrator will create your installation file and inform you of it's location
  
-  * First check the Operating System version on your Mac by clicking the Apple icon in the upper left then choose **About**. Note the version number. +    - If the installation file is not local copy it to your Mac 
-  Login to your CloudStorage account using information from your Welcome letter +    - Double-click on the **DMG** to open 
-  * Click the user icon in the upper right corner +    - Double-click on the **PKG** to run the installer 
-  * Click the download graphic near the bottom of the menu +    - Enter the password of the user you logged into the Mac under when prompted to authorize the install 
-  * Click the version of the client that is correct for your Mac +    - Close the wizard once complete
-  * In your download location double click the drive icon to the right of the file name you downloaded +
-  * In the pop up windows double click the **Cloud Drive** icon +
-  * Click Continue, Continue, Agree, Continue, Install, input credentials if asked.  Click Login+
  
-:!: Note: If this is a shared computer remove the check from **Auto-Login**.  Also, use the CloudStorage icon in the **Menu Bar** to sign out when finished.+===== Registration =====
  
-===== Operation =====+:!: After the Agent is installed it is necessary to register it with the Control panel.  There will be information necessary that will be provided by your Remote Management Administrator.
  
-:!: Note: These icons will appear when logged into your Virtual Architects CloudStorage account. +  - Navigate to the Utilities directory on the Mac 
- +  - Double-click on **Advanced Monitoring Agent** 
-  * **Cloud Drive Mac Client** will now show in your **Applications** +  - Enter a Dashboard login Username and Password **(Provided by your Remote Management Administrator)** 
-  * A **Cloud Drive** icon will show on your desktop +  - Populate the Description of the workstation in the Device dialog.  First name of primary user is appropriate
-  * **Cloud Drive** will show under devices in **Finder** +  - Select the Client and Site combination to register the Mac Agent to **(Provided by your Remote Management Administrator)** 
-  * **Cloud Drive** icon will show in your **Menu Bar** +  - Click OK to finish the registration process
- +
-You can use the Cloud Drive just as you would a local drive by dragging and dropping. +
- +
-:!: Unless otherwise configured files shown in Cloud Drive are representations.  When the file is accessed it is then downloaded for use+
- +
-===== Configuration ===== +
- +
-By clicking the **Cloud Drive** icon in the **Menu Bar** you will get a menu with options for checking current tasks, signing out, quitting the app and configuration. +
- +
-For configuration click the gear icon.  The menu opens in your default browser.  By default it opens with **Info** but clicking on the device name on the left opens a menu showing other options including **Settings**.  By clicking on an item it opens a sub menu for configuration.+
  
 +{{:quick_guide:mac_rmm_register2.png?600|}}
  
quick_guide/msp_rmm_mac_agent.1530288801.txt.gz · Last modified: 2018/06/29 10:13 by jcooper