Differences

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--- quick_guide:freepbx_greetings [2015/10/01 10:46]
gcooper
+++ quick_guide:freepbx_greetings [2022/07/12 09:21] (current)
gcooper
@@ Line 1: / Line 1: @@
 ====== Recording Your Personal Greetings ======
-It is very important that you record your personal greetings.  Please do not delay in doing so.  It's very easy!
+See also **[[quick_guide:freepbx_ucp|FreePBX User Control Panel]]**
-  - Press the Messages key on your phone
+<note>Newer PBXs use the **extension number as the default PIN**.  Upon first access, users will be led through a wizard to set their own PIN and record their greetings.</note>
+**It is very important that you record your personal greetings.**  Please do not delay in doing so.  It's very easy!
+  - Press the Messages key **on your phone**
     - Dials ''*97''
-    - Use ''*98'' to check your voicemail or record the greetings from another extension
+    - Use ''*98'' to check your voicemail or **record the greetings for or from another extension**
-  - Choose '0' (zero) for the ''Mailbox Options''
+    - Use ''*98'' to **record greetings for another user** (you'll need their PIN)
+  - Choose ''0'' (zero) for the **Mailbox Options**
+  - Please **record all three** personal greetings
   * Your **Full Name**
@@ Line 14: / Line 20: @@
   * Your **Busy Greeting**
     * Played to callers if you are on the phone
+:!: You should also **change your PIN** used to access your voicemail.  This is also in **Mailbox Options**.

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