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--- quick_guide:exchange_outlook [2017/08/29 10:01]
jcooper
+++ quick_guide:exchange_outlook [2021/03/11 10:33] (current)
gcooper
@@ Line 1: / Line 1: @@
 ====== Using VA Hosted Exchange with Outlook ======
-:!: This was done in Outlook 2013.
+:!: This example was done in Outlook 2013.
 ===== Configure Your VA Hosted Exchange Account on Windows PC with Outlook =====
@@ Line 7: / Line 7: @@
 **Add a new account/profile to Outlook**
-There are a few ways to do this.  I usually go to Control Panel -> Mail -> Show Profiles -> Add.  It kind of depends on how the PC you are on has been used in the past and if it already has a profile in Outlook.  In any case this is the screen you need to get to:
+There are a few ways to do this.  Open Outlook and if there are no other accounts configured it will start the wizard correctly.
+If another account is already configured go to **Control Panel -> Mail -> Show Profiles -> Add**.  From here you can also delete unwanted profiles.
+This is the screen you need to get to:
 {{:quick_guide:01_outlook.png|}}
-Fill it in like this using the password for your email account.  You won't be able to change your password until 24 hours has passed since your email accounts creation.
+**Fill it in like this using your e-mail address and the password for your e-mail account** then click **Next**.
 {{:quick_guide:02_outlook.png|}}
-**Tap Corporate**
+<note warning>Windows can cache old credentials leading to possible confusion here.  If you see a popup window showing incorrect credentials, the next few instructions become important.</note>
-{{:quick_guide:03addemailacct.png?200|}}
+It **may** give a popup like this.  You may need to select **More Choices** if the **Connecting to** and **e-mail address** above the password field in this popup **are not correct**.
-**Enter your e-mail address and password -> Touch Next**
+{{:quick_guide:03_outlook.png|}}
-{{:quick_guide:04enteremailpassw.png?200|}}
+That will get you another popup that you need to select **Use a different account** so that you can fill in the information matching your account.
-**Enter your e-mail address and password.  Server is exchange.virtualarchitects.com -> Touch Next -> Accept the security warning**
+{{:quick_guide:04_outlook.png|}}
-{{:quick_guide:05usernameisemail.png?200|}}
+Fill this in with your e-mail address and password.  Check save my password unless for security reasons you would rather input your password every time you start Outlook and click **OK**.
-**You may choose Send from this account by default or leave these settings as is -> Tap Next -> Next**
+{{:quick_guide:05_outlook.png|}}
-{{:quick_guide:06settingsdefaultok.png?200|}}
+Clicking  **OK** here should get your account setup.  The first time starting Outlook you may get the same popup using the wrong account. Go through the procedure above picking the correct account one more time. After this initial setup Outlook will open correctly.
-:!: Note:Exchange will require that some security features be enabled on the phone and you will have to answer yes to those features.
-<note important>For security, the settings changes will force the use of a numeric PIN to unlock your phone instead of using a pattern.</note>

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