This shows you the differences between two versions of the page.
Both sides previous revision Previous revision Next revision | Previous revision | ||
quick_guide:cable_modem [2015/12/22 14:30] gcooper |
quick_guide:cable_modem [2015/12/22 14:34] (current) gcooper |
||
---|---|---|---|
Line 17: | Line 17: | ||
If you lose (Internet) connectivity: | If you lose (Internet) connectivity: | ||
- | - Look at all your communications gear and make sure it is all turned on: | + | - Look at all your communications gear and make sure it is all turned on (check for power): |
- Cable modem | - Cable modem | ||
- Router | - Router | ||
Line 34: | Line 34: | ||
- Unplug the power to your router, then plug it back in | - Unplug the power to your router, then plug it back in | ||
- Wait for a minute or so, then check connectivity again | - Wait for a minute or so, then check connectivity again | ||
+ | - If connectivity is not restored after rebooting your router: | ||
+ | - Reboot your workstation PC | ||
+ | - Check connectivity again | ||
These procedures will restore Internet access most of the time, but they doesn' | These procedures will restore Internet access most of the time, but they doesn' | ||
If you have a chronic issue, be sure to report the outage(s) to your service provider. | If you have a chronic issue, be sure to report the outage(s) to your service provider. |