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--- networking:windows:logoff [2017/01/13 11:12]
gcooper
+++ networking:windows:logoff [2017/01/13 12:25] (current)
gcooper
@@ Line 5: / Line 5: @@
 We have noticed a problem with RDS (Remote Desktop) sessions when using certain applications:
-  * Microsoft Office Applications {{ :networking:windows:rds_logoff_hangs.png?300|Hung at Signing Out}}
+  * **Microsoft Office Applications** {{ :networking:windows:rds_logoff_hangs.png?300|Hung at Signing Out}}
     * Word
     * Excel
-  * ServiceCEO
+    * Outlook
+  * **ServiceCEO**
-When a user leaves certain applications running when they click ''Sign Out'', the RDS session will be disconnected but left in a state of ''Signing Out''...forever.
+When a user leaves certain applications running when they click ''Sign Out'', the RDS session may be disconnected but left in a state of ''Signing Out''...forever.
+Here is a simple way to kill the running apps causing the problem:
+<file>
+taskkill.exe /F /IM ServiceCEO.exe /IM excel.exe /IM outlook.exe /IM winword.exe
+</file>
+The session will normally complete the ''Sign Out'' once the problem apps are closed.
+In the Parallels RAS environment, we have also found that you can simply publish a remote app that does this remotely.
+{{ :networking:windows:parallels_ras_publish_logoff.png?750 |Published Force Logoff}}
+To use the published ''Force Logoff'' app, one will probably need to **minimize the ''Signing Off'' screen**, then execute the ''Force Logoff'' published application.
+{{ :networking:windows:remote_desktop_connection_bar.png?700 |Minimize Full-Screen RDS Session}}
+{{ :networking:windows:parallels_ras_client_logoff.png?650 |Then Run the Force Logoff Published App}}
 ===== Automatically Log Off Idle Users =====

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