This shows you the differences between two versions of the page.
Next revision | Previous revision | ||
internet:mail:multiple_copies [2013/04/22 12:34] gcooper created |
— (current) | ||
---|---|---|---|
Line 1: | Line 1: | ||
- | ====== Multiple Copies of E-Mail Messages ====== | ||
- | A common issue for users of Microsoft mail clients (Outlook, Outlook Express) is multiple copies of messages showing up in your Inbox with no obvious reason. | ||
- | |||
- | ===== Leave Messages on Server ===== | ||
- | |||
- | The most common cause may be the option to '' | ||
- | |||
- | Adjust this setting to 5 or fewer days like this in Outlook: | ||
- | |||
- | **Tools -> E-Mail Accounts -> View or Change... -> Change -> More Settings -> Advanced** | ||
- | |||
- | If '' | ||
- | Rules Processing | ||
- | |||
- | ===== Message Processing Rules ===== | ||
- | |||
- | Another common cause of multiple messages are misconfigured E-Mail Rules. | ||
- | |||
- | **Tools -> Rules and Alerts** | ||
- | |||
- | Check each rule to verify the proper logic. | ||
- | |||
- | ===== Forwarding ===== | ||
- | |||
- | Improper forwarding can also result in duplicate messages. |