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computing:security:malware [2014/06/24 22:28]
gcooper
computing:security:malware [2015/06/30 09:52] (current)
gcooper
Line 1: Line 1:
-====== Malware ======+====== Suspected Malware Infection ======
  
 ===== When We Suspect an Infection ===== ===== When We Suspect an Infection =====
Line 6: Line 6:
  
   - Change your passwords   - Change your passwords
-    * network, PC login and e-mail+    * Network, PC login and e-mail 
 +    * They are probably compromized
   - Verify you are running the latest version of your resident anti-virus software   - Verify you are running the latest version of your resident anti-virus software
     * Install the latest version if you are not (after running the on-demand scans below)     * Install the latest version if you are not (after running the on-demand scans below)
 +    * There is usually a new major version every year
   - Manually update your anti-virus software   - Manually update your anti-virus software
     * Make sure the automatic updates are working     * Make sure the automatic updates are working
   - Run a full scan with your resident anti-malware software   - Run a full scan with your resident anti-malware software
-  - Run a full scan with at least one other on-demand alnti-malware scanner+  - Run a full scan with at least one other on-demand anti-malware scanner
     * More suspects will be found     * More suspects will be found
- +    * See below
-Here are our go-to scanners available for free download. +
- +
-http://www.bitdefender.com/scanner/online/free.html +
- +
-http://www.eset.com/us/online-scanner/ +
- +
-http://www.malwarebytes.org/mwb-download/ +
- +
-The first two are on-line scanners and don't get installed on your PC +
-(perfect!). +
- +
-The last one gets installed, but it's only an on-demand scanner.  You can +
-uninstall it after you're done or leave it installed for next time.  It +
-doesn't use any resources unless it's running. +
- +
-Please run full scans with at least two of these.+
  
 Please let us know ASAP what you found. Please let us know ASAP what you found.
  
-Oftentimes, we have to temporarily disable your e-mail account if your infected PC was spamming others.  Once we hear back from you that your PC has been cleaned, we can re-enable your account and request our server be taken off of any blacklists you migh have gotten us on.+Oftentimes, we have to temporarily disable your e-mail account if your infected PC was spamming others.  Once we hear back from you that your PC has been cleaned, we can re-enable your account and request our server be taken off of any blacklists you might have gotten us on.  ;-)
  
 +===== Free On-Demand Scanners =====
  
-=====Utilities=====+Here are our go-to scanners available for free.
  
-====MalwareBytes====+:!: These are exellent tools, but they won't replace your memory resident anti-malware software such as AVG CloudCare.
  
-http://www.malwarebytes.org+http://www.bitdefender.com/scanner/online/free.html
  
-MalwareBytes Free version is: +http://www.eset.com/us/online-scanner/
- +
-  * Free +
-  * Effective +
-  * On-Demand +
-    * Doesn't use resources until you tell it to scan +
-  * Different than your memory resident anti-virus software +
-    * Sometimes it's just good to have a second opinion +
- +
-These links are for the standard Malware cleaner and a root kit variation.+
  
 +http://www.malwarebytes.org/mwb-download/
  
 +The first two are on-line scanners and don't get installed on your PC (which is perfect).
  
 +The last one gets installed, but it's only an on-demand scanner.  You can uninstall it after you're done or leave it installed for next time.  It doesn't use any resources unless it's running.
  
 +Please run full scans with at least two of these.
  
-http://www.malwarebytes.org/ 
computing/security/malware.1403670510.txt.gz · Last modified: 2014/06/24 22:28 by gcooper