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--- computing:backup:ahsay_troubleshoot [2020/06/15 10:04]
gcooper
+++ computing:backup:ahsay_troubleshoot [2024/01/23 17:52] (current)
gcooper
@@ Line 4: / Line 4: @@
 http://thinkbackup.net/dynamic_content.php?id=76
+===== License =====
+**Permit 203.186.85.237** to the Ahsay OBS server.
 ===== Configuration Folder =====
@@ Line 11: / Line 15: @@
 <file>
 notepad C:\Program Files\AhsayOBM\home.txt
+#or
+notepad C:\Program Files\AhsayACB\home.txt
 </file>
@@ Line 293: / Line 299: @@
 </file>
-==== Index Corrupted ====
+===== Index Corrupted =====
+Cancel the problematic backup job if it is running.  You may have to stop the ''obsr'' service in some cases.
+Delete the corrupted index files ''index.bdb'' and ''r-index.bdb'' (and lock files) from destination data.
+==== Online Copy ====
+The index files can be found in the following directory of the server:
+<file>
+/mountpoint/<username>/files/<backup_set_id>/
+</file>
+Start a single user rebuild (file validation option) with verify checksum enabled.
+Once the rebuild job has completed, check the user log for any errors such as corrupted files.
-Delete the corrupted index files ''index.bdb'' and ''r-index.bdb'' from the Local Copy data.
+==== Local Copy ====
 The index files can be found in the following directory of the Local Copy destination:
 <file>
-Local_Copy_Destination\server_name\username\files\backup_setID
+<local_copy_destination>\<servername>\<username>\files\<backup_set_id>\
 </file>

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